Privacy Policy

Last Updated: [04/28/2025]

Thank you for choosing Ace In Place. We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.aceinplace.com] or engage our services.

By accessing or using our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly:

• Contact Information: such as your name, phone number, email address, physical address, and company name when you fill out a form, request a quote, or schedule services.

• Payment Information: billing details, but NOT full credit card information (payments processed through third-party gateways like Stripe, PayPal, etc.).

• Service Details: notes about your property, service requests, preferences, and special instructions.

Information We Collect Automatically:

• Usage Data: information about how you use our Website, including IP address, browser type, operating system, pages viewed, and access times.

• Cookies and Tracking Technologies: to improve your experience, remember your preferences, and analyze Website traffic. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, schedule, and manage cleaning services

• Respond to inquiries and customer service requests

• Process billing and payments

• Send updates about appointments, promotions, or important notices

• Improve Website functionality and customer experience

• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service Providers: third-party vendors who assist with payment processing, Website hosting or operational support.

• Legal Obligations: if required to do so by law, subpoena, or other legal process.

• Business Transfers: in the event of a merger, acquisition, or asset sale.

All third parties must adhere to strict confidentiality and data protection obligations.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security of your data.

5. Your Privacy Rights

Depending on your location (including Oregon and Washington state laws), you have rights regarding your personal information:

• The right to access, correct, or delete your information

• The right to opt out of receiving marketing communications at any time

• The right to request a copy of the data we hold about you

To exercise these rights, please contact us at support@aceinplace.com.

6. Retention of Information

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy

Our services and Website are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be posted on our Website with the “Last Updated” date indicated.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Ace In Place Commercial Cleaning
Email: support@aceinplace.com.
Phone: (360) 803-2936