Ace In Place
Privacy Policy
Privacy Policy
Last Updated: [04/28/2025]
Thank you for choosing Ace In Place. We are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.aceinplace.com] or engage our services.
By accessing or using our Website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Information You Provide Directly:
-
Contact Information: such as your name, phone number, email address, physical address, and company name when you fill out a form, request a quote, or schedule services.
-
Payment Information: billing details, but NOT full credit card information (payments processed through third-party gateways like Stripe, PayPal, etc.).
-
Service Details: notes about your property, service requests, preferences, and special instructions.
Information We Collect Automatically:
-
Usage Data: information about how you use our Website, including IP address, browser type, operating system, pages viewed, and access times.
-
Cookies and Tracking Technologies: to improve your experience, remember your preferences, and analyze Website traffic. You can control cookies through your browser settings.
2. How We Use Your Information
We use the information we collect to:
-
Provide, schedule, and manage cleaning services
-
Respond to inquiries and customer service requests
-
Process billing and payments
-
Send updates about appointments, promotions, or important notices
-
Improve Website functionality and customer experience
-
Comply with legal obligations
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. How We Share Your Information
We may share your information with:
-
Service Providers: third-party vendors who assist with payment processing, Website hosting or operational support.
-
Legal Obligations: if required to do so by law, subpoena, or other legal process.
-
Business Transfers: in the event of a merger, acquisition, or asset sale.
All third parties must adhere to strict confidentiality and data protection obligations.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information.
However, no system is completely secure, and we cannot guarantee absolute security of your data.
5. Your Privacy Rights
Depending on your location (including Oregon and Washington state laws), you have rights regarding your personal information:
-
The right to access, correct, or delete your information
-
The right to opt out of receiving marketing communications at any time
-
The right to request a copy of the data we hold about you
To exercise these rights, please contact us at support@aceinplace.com.
6. Retention of Information
We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
8. Children’s Privacy
Our services and Website are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be posted on our Website with the “Last Updated” date indicated.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Ace In Place Commercial Cleaning
Email: support@aceinplace.com.
Phone: (360) 803-2936
(360) 803-1827
Service your looking for not listed? Call and we will see what we can do.
Quick Links
About Us
Contact Us
Terms and Conditions
Privacy Policy
Cleaning Services
Commercial Office Cleaning
Healthcare Facility Cleaning & Disinfection
Real Estate House Cleaning
Apartment Turn Cleaning
Pressure Washing / Window Washing
Post Construction Cleaning
Service areas
Vancouver, Washington
Portland, Oregon
Contact Information
Phone: (360) 803-1827
Office Hours: 8am – 5pm
Email: support@aceinplace.com